Archive for December, 2010

Nostalgia…on flying over the mountains of Southern CA

Thursday, December 16th, 2010

It is strange how being 35,000 feet in the air can give me some much needed perspective.  I find that the flight anywhere can be relaxing, but over the desert in the southwest I seem to be even more contemplative than normal.  Is this because there are so many childhood memories wrapped in the view from this tiny airplane window?  I find myself eargly sitting forard to peer outside as if at any momen tI will find myself aware of my surroundings.  Ironically, if the pilot had not told me we were passing Mt. San Jacinto, I would never have known!  It looks welcoming from the air.  I know it not to be so.  As we continue, I think I may see Yucaipa and I am again overwhelmed by a wave of memories.  I’m grateful I did not sit on the other side of the plane and have to come face to face (so to speak) with even more intimidating memories.  I will be thankful to be in a plane headed to Fresno where nothing is familiar. 

Then, I start to wonder if this is a normal occurrent – wondering where life might have taken me…us…if events had unfolded differently.  Is it arrogance or faith that makes me assume that life turned out exactly as it should have and how is it that people get to that point in their lives where they have no regrets?  I don’t have many and I’m not even sure I would classify them as regrets…maybe just “what-ifs?”  I can’t imagine my life without David and Stephen and Anna, but am I a little nostalgic and curious of what might have been?  Of course, I suppose that is part of human nature.

On the other hand…be thrilled with what you have and don’t wonder why might have been is great advice too.

Ambivalently yours!

My favorite new city!

Monday, December 13th, 2010

Chattanooga.

I love it there.  I wish every major downtown area would take lessons from Chattanooga and mimic it.  What a refreshing place to be.  I imagine that being a property manager there has the same problems as any other big city, but what a beautiful view to have while going through them! 

Whether you want to eat good barbeque, mexican, italian or plain ole American; whether you want to go to the Aquarium, the Discovery Center, the movie, or just a walk downtown…this is the place to do it.  The free trolley can’t be beat.  And just a hop, skip, and a jump to mountain scenery and getaways. 

I wonder whether the locals get tired of the tourists?  Maybe, but you’d never it know it by talking to them.

The people are friendly, the city is clean, and the views are beautiful.  Maybe I’ll have a chance to retire there…but in the meantime, I think I will make it a point to visit more often.

Happy Trails!

Don’t let a review get you down!

Friday, December 10th, 2010

I talked with a manager today about a recent management review (MOR) at her community.  She is one of those few managers who really care about her community, give 100%, and actually gets it right most of the time.  Even though she is out in the middle of nowhere and has struggled with being isolated from other managers and the company in general, she follows policy and strives for perfection. 

Her reaction to the results of her management review really shouldn’t have surprised me.  There were two findings related directly to her files…those items that she actually has control over.  The rest were problems with policies, procedures, forms, etc.  In other words, part of her job that she can’t do anything about.  The “satisfactory” she received was, in her words, “devestating.”  Being told by anyone that the hard work you put into your community every day is “just ok” is hard to hear, but those words coming from the people that oversee said community is disheartening to say the least.

So, hats off to all of you managers out there who give 100% all of the time and never get told thank you.  Great job to those of you who stay late and get there early not to get ahead, but just to keep everything in order.  Kudos to everyone who does this job for more than a reward (good thing since there really are none).  We appreciate you.  Don’t let anyone tell you that you are “just ok” – what you do is hard and none of use would be here without you.

Budgets…

Wednesday, December 8th, 2010

This is the time of year when we are working on and submitted 2011 budgets for approval.  If I have learned anything in my almost twenty years in property management it is to submit a budget that is as completely realistic as possible.  Meeting the goals as defined in your budget is something that should be considered a requirement for all of us.  It is very important that the budgets we submit accurately reflect the income and expenses that we can and will generate in the coming year.  It is never a good idea to submit a budget that “low-balls” expenses as you will likely be over and have to provide an explanation every single month.  Similarly,  it is just as frustrating to submit a budget that reflects high numbers so that you are significantly underbudget every month. 

The key is to be realistic, do your homework, be prepared for what you konw is going to happen, spend time reasonably considering what might happen and plan for it.  Do your best to portray things as they really are, not the way people want them to be or “need” them to be. 

By doing this, you are doing yourself and your owners a favor.  Attainable goals that are actually met are much more gratifying then never knowing where you stand one month to the next!

Enjoy your budgeting!

Travel…

Tuesday, December 7th, 2010

If you are in property management, you have to know that travel is part of the job!  There are days that I love to travel, that it is so fun to meet new people and fly to different places.  And, then there are days like today.  Four different airports in five hours…cramped airline seats…long waits…driving in the dark in a town that you don’t know and eating dinner all alone.  Why do we do it?

I think that property management is just in your blood.  You either love it or hate it.  No one grows up and dreams of being a “property manager,” but once you’ve had a test of it, it is hard to leave.  No two days are the same.  And while it is exhausting and the travel can really wear me out, I have found that I enjoy seeing the faces of people that I can help.  I enjoy helping others…teaching and learning from them. 

So hang in there weary travelers…and when you get down and out, remember why you started this job in the first place – or remember why you are one of the ones that love it!

Happy trails!

Student Household Members

Saturday, December 4th, 2010

It is just so hard to believe that we are already in December.  It seems like every year time just moves faster and faster.  This is an important time of year for the obvious reasons, but it also gives everyone time to clean up our offices and get ready for the coming up year.  This is a great season for organizing and preparing.  Hopefully we all have a little time this month to take advantage of the upcoming year end.

While it may seem that I am just rambling on about nothing at all important, I do have one tidbit to pass on.  I had a question that came up last week that I thought would share with you.

 “I have a family who has a full-time student living at the dorms; does he count as a family member and does his income count.”

Yes.  College students have been defined by the handbook as members of the household so this student should be counted on the 50059.  Remember that only $480 of wage income from full-time students is counted on the 50059.  This is only if you have documentation of full-time student status and only for income from wages.  All benefit income (like child support and/or social security) still counts on the certification.

Hope that gives everyone to think about this Friday evening, because I’m sure you have nothing better to do than read a blog about affordable housing! 

Happy weekend.

CCR Registration and other musings…

Thursday, December 2nd, 2010

I have had several days off and have not posted like I should!  I started wondering if anyone was even reading this so what was the point of posting everyday anyway?  After giving that some thought, I realized that I am writing as much for you all as I am for me, so it is ok if I take a few days off and it is probably just as OK if no one ever reads this information!

The lastest information that HUD has circulated is that all communities that are receiving HAP contract payments are required to be set up with a DUNS number and through CCR.  This is not particularly difficult, but it is time consuming – especially if you have a large number of communities!  I’m sure that this is just another way to streamline the payment process, but it sure seems like HUD has given us a lot of hoops to jump through lately.  If you aren’t sure how to complete this registration, you can certanily post here and I can help you through it.  It is not hard, but you’ll need to have some specific information close by to make registration a little easier.

 I have had some good questions come up lately as well, but I’ll save those for another day.  I’d hate to run out of things to say.  (For those of you who know me, you know that is highly unlikely!)

Toodles.